"Fantastic product so far, i was reluctant to buy a new produxt from hoover following thr problems with our last one (not from ao.com) and the wireless connectivity is a challenge as I have seen with other reviews but not a necisity. The same can be said for the multiple range of settings but that will come. Overall, I am not disappointed! The large capacity is what i wanted and i am pleased with how quiet it seemed. I had to check it was actually working, it was that quiet to start with, both washing and drying and i love the smart function for adjusting your settings to protect the machine. That was winner for me!"
2 of 2 people found this review helpful.
"Hoover changed the washer dryer twice. It has a fault. "
2 of 2 people found this review helpful.
"Very good for a large wash. The dryer seems to take a long time. A bit wary using the 1400 spin, the machine shook forward once. I think the wash must have been uneven, but the machine is supposed to even out the washing. I have used 1400 spin again and it was OK. "
"What I like the most about this machine: is the volume of its drum. That was a deciding factor. I was really happy to see it can dry 9 kg of laundry (meaning I don’t have to split it after a wash).
I don’t normally do huge loads, occasional long bathroom rugs, and blankets.
I like this washer so far.
It was a bit difficult to unscrew the transportation bolts at the back, as one on the top was different to the rest, and I couldn’t get the part inside (it was stuck), untill I ve unscrewed the whole metal back of the washer and pushed it out, it fell on the floor.
It washes well, it’s quiet on high spin.
I’m still learning different cycles it can do.
I got an App and it shows it has 59 cycles!
Have only tried a few.
Now the App sends me notifications when my washing is done:)
The only downside I want to mention- it has strange slight plastics smell after about half an hour of drying, even on low heat.
And the washer gets really hot on the top.
I don’t know if it’s normal or not?
So I ve registered it with Hoover for 10 years guarantee, to reduce the worry about it.
Overall, satisfied with quality of washing and drying, except for the smell during drying. Hope it will disappear after a few uses. Only bought it a week ago.
"
2 of 2 people found this review helpful.
"Only leaving 3 stars for now due to the machine arrived with a fault and had a stroppy uncaring and full of attitude representative from Hoover who was obstructive about me getting a replacement machine - expecting me to wait 3 weeks for an engineer to see what the fault was. Thankfully AO and I managed to reason with the rep and I got a new machine. Nice big drum and so far settings which can be adjusted. I will adjust the rating depending on how it performs over the next few months"
1 of 1 people found this review helpful.
"Was really hoping to use this for years to come.
Used twice and the second time the dryer stopped working. E11 fault code which meant dryer sensor issue.
Thought I’d give AO/Hoover a chance to fix it so arranged an engineer.
1 hour into 2 hour wait time (I took the afternoon off work) I received a text from Hoover to state they couldn’t fulfill my request as they couldn’t find my address. Pffft!!
Called again and wanted me to wait another week to arrange an engineer to fix what is essentially a brand new machine, which I have refused.
I am now awaiting an AEG to come into stock to replace this.
With all this said I cannot fault the service I have received from AO so far.
Let’s hope they keep to their word and replace this machine without a hitch.
"
3 of 3 people found this review helpful.